Effective Date: December 1, 2023

Welcome to Saving Grace Cleaning LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at www.savinggracecleaning.com and our related services, including SMS communications.

By accessing or using our website and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

1. Description of SMS Use Cases

By providing your phone number and opting in via our booking form at:

https://savinggracecleaning.com/booking

you consent to receive SMS text messages from Saving Grace Cleaning LLC for the following purposes:

- Appointment confirmations

- Appointment reminders

- Service updates

- Follow-up communications

- Account notifications

- Occasional promotional offers

- Message frequency varies depending on your interaction with our services.

- SMS consent is not a condition of purchase.

2. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

- Replying STOP to any SMS message you receive from us.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

3. Customer Support Contact Information

If you need assistance regarding our SMS program or services, you may:

- Reply HELP to any SMS message

- Email us at: [email protected]

- Call us at: (816) 694-9741

We will respond promptly during normal business hours.

4. Message & Data Rate Disclosure

Message and data rates may apply depending on your mobile carrier and plan.

Saving Grace Cleaning LLC is not responsible for any charges incurred from your mobile carrier as a result of SMS communications.

5. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Saving Grace Cleaning LLC is not responsible for transmission delays or technical failures related to SMS delivery.

6. Age Restriction (18+ Requirement)

By using our services and opting in to receive SMS communications, you confirm that you are at least 18 years of age.

Our services are not directed to individuals under the age of 18.

7. User Registration and Interaction

Users may be required to provide accurate and complete information when booking services or communicating with us.

You agree to provide truthful and current information and to update such information as necessary.

8. Cookies and Data Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze website usage.

For detailed information regarding how we collect, use, and protect your information, please review our Privacy Policy.

9. Intellectual Property Rights

Unless otherwise stated, Saving Grace Cleaning LLC owns the intellectual property rights for all material on this website.

You are granted a limited license to access and use the website for personal, non-commercial purposes.

10. Limitation of Liability

Saving Grace Cleaning LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

11. Modifications to Terms

We reserve the right to revise these Terms and Conditions at any time.

Continued use of our services after changes are posted constitutes acceptance of those changes.

12. Link to Privacy Policy

Your use of our services is also governed by our Privacy Policy.

You may review our Privacy Policy here:

https://savinggracecleaning.com/privacy-policy

13. Contact and Business Information

Legal Business Name: Saving Grace Cleaning LLC

Business Address: 914 S Osage St, Independence, Missouri 64050

Email: [email protected]
Phone: (816) 694-9741

End of Terms and Conditions